Help Center
Find answers to common questions and get the support you need.
24/7 Support
Get help anytime with our round-the-clock support team.
Email Support
Send us an email and we'll respond within 24 hours.
Live Chat
Chat with our support agents in real-time during business hours.
Account & Profile
How do I create an account?
Click the 'Register' button on our homepage, follow the steps, and complete your profile setup.
Can I change my username?
Yes, you can change your display name in your profile settings at any time.
How do I delete my account?
Go to Settings > Account > Delete Account. Please note this action is permanent.
Matching & Connections
How does the matching algorithm work?
Our algorithm considers your interests, preferences, location, and behavior to suggest compatible matches.
Can I see who liked my profile?
Yes, you can see who has liked your profile.
How do I report inappropriate behavior?
Send us a message through our contact page form, or contact our safety team directly.
Technical Support
The app is not loading properly
Try clearing your browser cache or updating to the latest version of the app. If issues persist, contact support.
I'm not receiving notifications
Check your device notification settings and ensure you've granted necessary permissions in your browser or app settings.
How do I reset my password?
Click 'Forgot Password' on the login page and follow the instructions sent to your email.
Still Need Help?
Our support team is here to help you with any questions or issues you might have.